Field Services Specialist - On-Site Healthcare Reprocessing

Medline Industries, LP; Michigan; Hybrid; USD 27,000 - 40,000; Full time

Benefits offered by this job

Flexible Work Schedule

Career Growth and Advancement

Per Diem for Daily Meals

Mileage Reimbursement

Cell Phone Reimbursement

Company Paid Scrubs

Job summary

Medline ReNewal division seeks a Field Services Representative in the Grand Rapids, MI area to support packing, shipping, and reprocessing of medical devices while enhancing the program with on-site service.

Responsibilities include facility visits, staff education, and leveraging digital tools for performance insights; travel within the Grand Rapids region is expected, with a 40-hour workweek and a comprehensive benefits package.

Qualifications

• Education: High school diploma or equivalent.
• Certification / Licensure: Current valid driver's license, vehicle insurance, clean driving record, and credentialing/hospital certification to access facilities.
• Relevant Work Experience: At least 1 year of experience in a hospital or operating room setting.

Responsibilities

• Oversee preparation and shipment of materials, ensuring proper labeling and organization.
• Identify reprocessable items and recommend cost-saving opportunities.
• Provide on-site support, addressing workflow issues and assisting with process improvements.
• Educate and train staff on program benefits and best practices through group sessions and one-on-one discussions.
• Support training initiatives using digital tools and reporting platforms to share performance insights.
• Conduct scheduled facility visits, assist with onboarding, and gather feedback to enhance program effectiveness.

Education

High school diploma or equivalent

Job description

Medline ReNewal division seeks a Field Services Representative in the Grand Rapids, MI area to support packing, shipping, and reprocessing of medical devices while enhancing the program with on-site service.

Responsibilities include facility visits, staff education, and leveraging digital tools for performance insights; travel within the Grand Rapids region is expected, with a 40-hour workweek and a comprehensive benefits package.