Field Services Representative - Medical Device Reprocessing (Remote/GR)

Medline; Grand Rapids, Northern (MI, KY); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Flexible Work Schedule

Per Diem for Daily Meals

Mileage Reimbursement

Cell Phone Reimbursement

Company Paid Scrubs

Job summary

Medline is seeking a Field Services Representative to support the Medline ReNewal Reprocessing Program in the Grand Rapids, MI area. You will pack and ship designated medical devices, identify reprocessable items, and collaborate with facility teams to improve workflow and cost savings.

The role requires a high school diploma, a valid driver's license and the ability to travel in your own vehicle. Prior hospital or OR experience is preferred; we offer growth opportunities and a comprehensive

Qualifications

• High school diploma or equivalent required.
• Current valid driver's license and ability to travel in own vehicle.
• Credentialing/hospital certification access may be required.
• Experience in a hospital or operating room setting preferred.

Responsibilities

• Oversee preparation and shipment of materials with proper labeling.
• Identify reprocessable items and suggest cost-saving opportunities.
• Provide on-site support and assist with workflow improvements.
• Educate staff on program benefits and best practices.
• Support training using digital tools and share performance insights.
• Conduct facility visits and onboarding to enhance program effectiveness.

Skills

Customer service

Communication skills

Travel readiness

Attention to detail

Education

High school diploma or equivalent

Job description

Medline is seeking a Field Services Representative to support the Medline ReNewal Reprocessing Program in the Grand Rapids, MI area. You will pack and ship designated medical devices, identify reprocessable items, and collaborate with facility teams to improve workflow and cost savings.

The role requires a high school diploma, a valid driver's license and the ability to travel in your own vehicle. Prior hospital or OR experience is preferred; we offer growth opportunities and a comprehensive