Full Time Entry Level Field Services Representative

Medline; Grand Rapids, Northern (MI, KY); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Flexible Work Schedule

Per Diem for Daily Meals

Mileage Reimbursement

Cell Phone Reimbursement

Company Paid Scrubs

Job summary

Medline is seeking a Field Services Representative to support the Medline ReNewal Reprocessing Program in the Grand Rapids, MI area. You will pack and ship designated medical devices, identify reprocessable items, and collaborate with facility teams to improve workflow and cost savings.

The role requires a high school diploma, a valid driver's license and the ability to travel in your own vehicle. Prior hospital or OR experience is preferred; we offer growth opportunities and a comprehensive

Qualifications

• High school diploma or equivalent required.
• Current valid driver's license and ability to travel in own vehicle.
• Credentialing/hospital certification access may be required.
• Experience in a hospital or operating room setting preferred.

Responsibilities

• Oversee preparation and shipment of materials with proper labeling.
• Identify reprocessable items and suggest cost-saving opportunities.
• Provide on-site support and assist with workflow improvements.
• Educate staff on program benefits and best practices.
• Support training using digital tools and share performance insights.
• Conduct facility visits and onboarding to enhance program effectiveness.

Skills

Customer service

Communication skills

Travel readiness

Attention to detail

Education

High school diploma or equivalent

Job description

## Full Time Entry Level Field Services RepresentativeApply: Remote: Grand Rapids, Michigan: Full time: Posted Today: R2619280**Job Summary**Job Summary: Our Medline ReNewal Division is hiring for a Field Services Representative (40 hours/week) in the Grand Rapids, MI area! Medline ReNewal gets used medical devices and reprocesses them resulting in less waste in landfills and savings to facilities that buy reprocessed devices at a fraction of the original cost. Check out our video on YouTube to learn more about who we are! https://www.youtube.com/watch?v=LsdpSjd1fYs**Job Description**Job Description:Under the supervision of the Regional Manager and working in the **Grand Rapids, MI region** (and surrounding areas), the **Field Services Representative** **(40 hours per week)**is responsible for the on-going support of the Medline ReNewal Reprocessing Program to pack and ship designated medical devices as well as execute any other tasks as agreed to with the facility. This individual will deliver prompt and excellent service to maintain and grow the program through job functions which include, but are not limited to, the following: **Core Job Responsibilities:*** Oversee preparation and shipment of materials, ensuring proper labeling and organization.* Identify reprocessable items and recommend cost-saving opportunities.* Provide on-site support, addressing workflow issues and assisting with process improvements.* Educate and train staff on program benefits and best practices through group sessions and one-on-one discussions.* Support training initiatives using digital tools and reporting platforms to share performance insights.* Conduct scheduled facility visits, assist with onboarding, and gather feedback to enhance program effectiveness. **Here’s some highlights of what we have to offer:*** Flexible Work Schedule* Career Growth and Advancement Opportunities* Per Diem for Daily Meals* Mileage Reimbursement* Cell Phone Reimbursement* Company Paid Scrubs (uniforms) **Qualifications:****BASIC** **QUALIFICATIONS****Education*** High school diploma or equivalent.**Certification** **/** **Licensure*** Position requires a current valid driver's license, vehicle insurance, clean driving record (ex. minimal, minor or zero infractions on Motor Vehicle Report) and ability to travel in own vehicle to designated facility if within driving distance.* Position requires credentialing/hospital certification to access assigned facilities.**Relevant** **Work** **Experience*** At least 1 year of experience in a hospital or operating room setting.Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.The anticipated salary range for this position:$19.75 - $28.75 HourlyThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.