Part-Time Field Services Representative

Medline Industries, LP; Georgia; Hybrid; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Life and disability

401(k) contributions

Paid time off

Employee Assistance Program

Employee Resource Groups

Job summary

Medline Industries, LP seeks a Field Service Support specialist to assist on-site operations, device handling, and customer engagement, ensuring program compliance and operational efficiency.

You will conduct routine facility rounds, assist with device prep and shipments, and support basic reporting. Travel to assigned locations may be required, with extended hours as needed.

Qualifications

• HS Diploma or equivalent required.
• Valid driver's license and ability to travel to locations.
• 1+ year in healthcare, customer service, sales, or field-based role.
• Ability to lift up to 30 pounds.
• Willingness to travel frequently including overnight travel.
• Flexibility to work non-standard hours.

Responsibilities

• Support day-to-day field service activities including device prep and shipment.
• Conduct routine facility rounds to support workflow and training.
• Educate customer staff on basic workflows and tools.
• Identify eligible devices and promote program participation.
• Assist with basic reporting and data collection.

Skills

Valid driver's license

Travel frequently

Lift up to 30 pounds

Non-standard hours

Customer service

Education

HS Diploma or equivalent

Job description

Job Summary: Supports healthcare reprocessing and field service programs by assisting with on-site operations, device handling, customer engagement, and basic reporting activities. This role helps ensure program compliance, operational efficiency, and a positive customer experience.

Job Description

MAJOR RESPONSIBILITIES:

• Support day-to-day field service activities, including device preparation, coordination, and shipment.
• Conduct routine facility rounds to support workflow, answer questions, and reinforce standard processes.
• Assist with identifying eligible devices and promoting program participation and value.
• Educate and support customer staff on basic workflows, tools, and best practices.
• Monitor activity and communicate issues, opportunities, or improvements to leadership.
• Participate in in-services, training sessions, and feedback-gathering activities.
• Assist with basic reporting, data collection, and use of internal systems as directed.
• Work assigned schedules, including extended or on-call hours when business needs require.

MINIMUM JOB REQUIREMENTS

• Education: HS Diploma or equivalent
• Certification / Licensure: Valid driver's license with ability to travel to assigned locations. Ability to obtain and maintain required facility credentials.
• Work Experience: At least one year of experience in a healthcare, customer service, sales, or field-based role.
• Knowledge / Skills / Abilities: Ability to lift up to 30 pounds.
• Knowledge / Skills / Abilities: Ability to travel frequently, including occasional overnight travel.
• Knowledge / Skills / Abilities: Flexibility to work non-standard hours as needed.

PREFERRED JOB REQUIREMENTS

• Education: None
• Certification / Licensure: None
• Work Experience: Experience in a healthcare or clinical environment.
• Knowledge / Skills / Abilities: Strong communication and customer service skills.
• Knowledge / Skills / Abilities: Ability to manage tasks effectively in a fast-paced, field-based setting.

Compensation and Benefits

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $19.75 - $28.75 Hourly The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

For a more comprehensive list of our benefits.

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Equal Employment Opportunity

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Company Background

Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time. If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you.

Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. To learn more about how Medline makes healthcare run better, visit www.medline.com.