Field Services Rep

Medline Industries, LP; Holtsville (NY); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP is seeking a field-based professional to implement the ReNewal Reprocessing Program and ensure client staff adopt and sustain procedures. You will oversee materials handling, train staff, and support process improvements during on-site visits.

With at least 1 year in hospital/OR settings, you will travel up to 80% regionally, carry a valid driver's license, and collaborate across teams using digital tools to share performance insights.

Qualifications

• High school diploma or equivalent.
• Driver's license, vehicle insurance, clean driving record and ability to travel up to 80%.
• Credentialing/hospital certification to access assigned facilities.
• At least 1 year of experience in a hospital or operating room setting.
• Experience communicating technical information to non-technical audiences.
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
• Position requires regular lifting at least 30 lbs.
• Position requires work on extended and/or odd or on-call hours as business needs dictate; travel up to 80% within/state and out of state.

Responsibilities

• Oversee preparation and shipment of materials, ensuring proper labeling and organization.
• Identify reprocessable items and recommend cost-saving opportunities.
• Provide on-site support, addressing workflow issues and assisting with process improvements.
• Educate and train staff on program benefits and best practices through group sessions and one-on-one discussions.
• Support training initiatives using digital tools and reporting platforms to share performance insights.
• Conduct scheduled facility visits, assist with onboarding, and gather feedback to enhance program effectiveness.

Skills

Customer service

Technical communication

Time management

On-site support

Education

High school diploma

Job description

Job Summary

Under supervision, implement the Medline ReNewal Reprocessing Program to help ensure client staff acceptance and follow-through with procedures.

Job Description

Core Job Responsibilities:

• Oversee preparation and shipment of materials, ensuring proper labeling and organization.
• Identify reprocessable items and recommend cost-saving opportunities.
• Provide on-site support, addressing workflow issues and assisting with process improvements.
• Educate and train staff on program benefits and best practices through group sessions and one-on-one discussions.
• Support training initiatives using digital tools and reporting platforms to share performance insights.
• Conduct scheduled facility visits, assist with onboarding, and gather feedback to enhance program effectiveness.

B** ASIC **** QUALIFICATIONS**

E** ducation**

High school diploma or equivalent.

Certification / Licensure

Position requires a current valid driver's license, vehicle insurance, clean driving record (ex. minimal, minor or zero infractions on Motor Vehicle Report) and ability to travel in own vehicle to designated facility if within driving distance.

Position requires credentialing/hospital certification to access assigned facilities.

Relevant Work Experience

At least 1 year of experience in a hospital or operating room setting.

Additional

Experience communicating technical information to non-technical audiences.

Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Experience accomplishing tasks in an optimum order based on time, importance or other criteria. Position requires regular lifting at least 30 lbs.

Position requires work on extended and /or "odd" or "on call" hours as business needs dictate. Position requires travel up to 80% of the time for business purposes (within state and out of state).

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$19.75 - $28.75 Hourly

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click [here]( https://urldefense.com/v3/ https:/digital.alight.com/medline ;!!DjNdo6avjEs!o-bxZ6fy_WNH13q2FLYYmUMb1U4cic3ioox3ulm5dkpyivWM09cd64RN8rHuDH5AQKNiwEzHU2VbVJht5ginULSy5aJGsA$).

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging pagehere.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.