Field Services Engineer: Onsite & Remote IT Support (Finance)

3Core Systems, Inc; New York (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

3Core Systems, Inc. is seeking an on-site Field Services Engineer to deliver top-tier technical support to financial clients in New York.

You will troubleshoot desktops, light servers, and network issues, install and upgrade hardware/software, and coordinate relocations with professionalism. The successful candidate will have 1–3 years of end-user support, strong communication skills, and a proactive, detail-oriented mindset, with willingness to learn and collaborate in a fast-paced environment.

Qualifications

• 1–3 years of end user support experience
• Exceptional written and oral communication skills
• Exceptional interpersonal skills with rapport-building and listening
• Willingness to learn
• Highly self-motivated and directed in a fast-paced team
• Sharp attention to detail with analytical and problem-solving abilities
• Effective time management with internal tasks and external vendors

Responsibilities

• Provide first-class service, advice and technical support onsite and remotely
• Troubleshoot desktops, light servers and installations/upgrades
• Install hardware/software and relocations for client environments
• Interface with high-profile financial clients daily with professionalism

Skills

Exceptional written and oral comms

Interpersonal skills

Willingness to learn

Self-motivated

Analytical problem solving

Time management

Education

College diploma or University degree in Computer Science or related field

Tools

Office 365

VPN clients

MDM basics

Public cloud concepts

Windows operating systems

VMware vSphere/Hyper-V

Job description

3Core Systems, Inc. is seeking an on-site Field Services Engineer to deliver top-tier technical support to financial clients in New York.

You will troubleshoot desktops, light servers, and network issues, install and upgrade hardware/software, and coordinate relocations with professionalism. The successful candidate will have 1–3 years of end-user support, strong communication skills, and a proactive, detail-oriented mindset, with willingness to learn and collaborate in a fast-paced environment.