Field Dispatch & Operations Coordinator

Dhpace; Wichita (KS); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) with employer match

Generous paid time off

Job summary

Dhpace is seeking a Department Coordinator in Wichita, KS, to manage scheduling and ensure customer satisfaction. This role involves coordinating technicians, collecting payments, and assisting with billing documentation.

The ideal candidate will have experience with Microsoft Office Suite, strong communication skills, and the ability to multi-task effectively. Join our team to contribute to our commitment to quality service and customer satisfaction.

We offer comprehensive benefits, including medical, dental, and vision coverage, along with paid time off and retirement options.

Qualifications

• Experience using Microsoft Office Suite is essential.
• Previous dispatch or administrative experience is a plus.
• Excellent communication skills focused on customer satisfaction are required.

Responsibilities

• Schedule technicians and manage customer job site details.
• Ensure collection of customer payments prior to job completion.
• Assist field techs with troubleshooting and problem-solving.
• Create and maintain service tickets to meet service dates.

Skills

Microsoft Office Suite

Communication skills

Customer service

Time management

Organizational skills

Multi-tasking

Job description

Dhpace is seeking a Department Coordinator in Wichita, KS, to manage scheduling and ensure customer satisfaction. This role involves coordinating technicians, collecting payments, and assisting with billing documentation.

The ideal candidate will have experience with Microsoft Office Suite, strong communication skills, and the ability to multi-task effectively. Join our team to contribute to our commitment to quality service and customer satisfaction.

We offer comprehensive benefits, including medical, dental, and vision coverage, along with paid time off and retirement options.