Field Services Customer Support - Maintenance and Scheduling

Invitation Homes; Jacksonville (FL); On-site; USD 22,551 - 39,096; Full time

Benefits offered by this job

Competitive pay

401k with matching contributions

Generous paid time off

Employee resource groups

Job summary

A property management firm is seeking a Customer Service Representative in Jacksonville, FL. The successful candidate will provide administrative support and customer service, addressing maintenance requests and ensuring optimal efficiency in operations. This role requires strong communication and organizational skills, with a competitive salary range of $16.37 to $28.38 per hour and an annual bonus program.

Qualifications

• Proven experience in customer service or administrative functions.
• Excellent organizational skills with attention to detail.
• Experience in the property management industry is helpful.

Responsibilities

• Provide administrative support and customer service to residents.
• Monitor maintenance and turn & rehab dashboards.
• Serve as the first point of contact for maintenance concerns.

Skills

Customer service experience

Organizational skills

Communication skills

Conflict resolution skills

Education

High school Diploma or GED

Tools

MS Word

Excel

Outlook

Adobe

Job description

A property management firm is seeking a Customer Service Representative in Jacksonville, FL. The successful candidate will provide administrative support and customer service, addressing maintenance requests and ensuring optimal efficiency in operations. This role requires strong communication and organizational skills, with a competitive salary range of $16.37 to $28.38 per hour and an annual bonus program.