Field Services Compliance & Licensing Lead

The Home Depot; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

The Home Depot is seeking a Regulatory Compliance professional to oversee service provider licensing and permitting across designated geographies. This role ensures adherence to state and local requirements, maintains licenses, and conducts field audits to verify compliance.

You will engage with government officials, support regulatory relationships, and analyze data to identify risks and drive process improvements. Travel is required more than 50%.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Strong relationships with state and local regulatory agencies and/or trade organizations.
• Bachelor's degree or higher; Advanced Microsoft Office skills.

Responsibilities

• Ensure THD Service Providers comply with all state/local licensing, permitting, and trade standards; oversee field compliance activities.
• Maintain and verify specific trade licenses, including examinations and continuing education requirements.
• Act as primary decision-maker on customer complaint resolutions related to THD Services installations, including approvals up to $1,000.
• Meet with state/local officials and trade groups to discuss compliance issues and resolutions.
• Perform ad hoc data analysis to identify risk areas and propose process improvements to Service Compliance.

Job description

The Home Depot is seeking a Regulatory Compliance professional to oversee service provider licensing and permitting across designated geographies. This role ensures adherence to state and local requirements, maintains licenses, and conducts field audits to verify compliance.

You will engage with government officials, support regulatory relationships, and analyze data to identify risks and drive process improvements. Travel is required more than 50%.