Remote Field Specialist: Riding Mower Expert & Trainer

TTI Group; Reno (NV); Remote; USD 55,000 - 75,000; Full time

Job summary

Techtronic Industries Power Equipment is seeking a Field Specialist to support the RYOBI riding mower program across a multi-state territory, with remote work options from Reno, NV. The role includes diagnosing and repairing mowers in the field, recruiting and training service centers, and collaborating with the engineering team to address issues.

The position requires extensive travel within the territory, strong mechanical skills, excellent communication, and the ability to train others.

Qualifications

• Must be mechanically inclined; rider repair training provided.
• Strong problem-solving and critical-thinking skills.
• Excellent written and oral communication; able to train others.

Responsibilities

• Diagnose and repair riding mowers in the field within a large territory.
• Recruit and train service centers for riding mower repair programs.
• Provide phone support to customers and service centers as needed.
• Visit customer residences to diagnose and repair mowers; visit service centers for repair assistance.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Training

Communication

Job description

Techtronic Industries Power Equipment is seeking a Field Specialist to support the RYOBI riding mower program across a multi-state territory, with remote work options from Reno, NV. The role includes diagnosing and repairing mowers in the field, recruiting and training service centers, and collaborating with the engineering team to address issues.

The position requires extensive travel within the territory, strong mechanical skills, excellent communication, and the ability to train others.