Field Service & Training Specialist: Process Optimization

Delta Industrial Services Inc; Minnesota; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Flexible Spending Account (FSA)

Life Insurance

Health Savings Account (HSA) with up 0

Job summary

Delta ModTech in Ramsey, MN, seeks a Service, Training and Process Specialist to support customer operations through equipment operation, inspection, and on-site training. You will ensure web converting and coating machines run to spec, train operators, and provide on-site diagnostic support with travel up to 50%.

The role emphasizes process improvement, preventive maintenance guidance, and collaboration with engineering to enhance manufacturability and efficiency.

Qualifications

• Bachelor’s degree in engineering, project management, or a related field preferred.
• 3+ years’ experience in a manufacturing environment with strong competence in machine operation, inspection, and process optimization.
• Technical Capacity (machine operation, inspection, process optimization)
• Training & Instructional Skills
• Customer/Client Focus
• Problem Solving/Analysis
• Positive Teamwork Orientation
• Results Oriented
• Communication Proficiency (Verbal and Written)
• Full-time, exempt.

Responsibilities

• Conduct on-site equipment inspections to verify performance, identify issues, and recommend corrective actions.
• Provide hands-on training and mentorship for customer operators and technical staff on web converting and coating equipment.
• Operate and oversee machine setup, testing, preventative maintenance, and optimization during customer support visits.
• Support prototyping activities of new products and process development.
• Participate in engineering design reviews and proof of principles to provide operational feedback for manufacturability and efficiency.
• Evaluate and troubleshoot web converting and coating process issues, both in-house and at customer facilities.
• Document training activities, inspection results, and process improvement recommendations for customers and internal teams.
• Recommend and implement process improvements for efficiency, quality, and cost reduction.

Skills

Training Skills

Customer Focus

Problem Solving

Communication Skills

Teamwork

Results Oriented

Education

Bachelor’s degree (Engineering/PM)

Job description

Delta ModTech in Ramsey, MN, seeks a Service, Training and Process Specialist to support customer operations through equipment operation, inspection, and on-site training. You will ensure web converting and coating machines run to spec, train operators, and provide on-site diagnostic support with travel up to 50%.

The role emphasizes process improvement, preventive maintenance guidance, and collaboration with engineering to enhance manufacturability and efficiency.