Onsite Training & Process Optimization Specialist

Delta ModTech; Ramsey (MN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Flexible Spending Account (FSA)

Life Insurance

Health Savings Account (HSA) with upTo

Job summary

Delta ModTech in Ramsey, MN, is seeking a Service, Training and Process Specialist to support customer operations via equipment operation, inspections, and on-site training. You will ensure web converting and coating machines operate to specification and provide hands-on training to operators and staff.

The role requires up to 50% travel (domestic and international) to support customers, aid in process improvement, and provide preventative maintenance guidance to maximize uptime and efficiency.

Qualifications

• Bachelor’s degree in engineering, project management, or a related field preferred.
• 3+ years’ experience in a manufacturing environment with strong competence in machine operation, inspection, and process optimization.

Responsibilities

• Conduct on-site equipment inspections to verify performance and identify issues.
• Provide hands-on training and mentorship for customer operators and technical staff on web converting and coating equipment.
• Operate and oversee machine setup, testing, preventative maintenance, and optimization during customer support visits.
• Support prototyping activities of new products and process development.
• Evaluate and troubleshoot web converting and coating process issues, both in-house and at customer facilities.

Skills

Machine operation

Training & Instructional Skills

Customer Focus

Problem Solving/Analysis

Communication Proficiency

Teamwork

Education

Bachelor’s degree in engineering or related field

Job description

Delta ModTech in Ramsey, MN, is seeking a Service, Training and Process Specialist to support customer operations via equipment operation, inspections, and on-site training. You will ensure web converting and coating machines operate to specification and provide hands-on training to operators and staff.

The role requires up to 50% travel (domestic and international) to support customers, aid in process improvement, and provide preventative maintenance guidance to maximize uptime and efficiency.