UPS Training Specialist | Technical Trainer for Field

Delta-Electronics-; Eastvale (CA); On-site; USD 110,000 - 120,000; Full time

Job summary

Delta Electronics Americas is seeking a Training Specialist to organize and deliver technical training across classroom, factory, and on-site settings for employees, ASP technicians, field personnel, and sales partners. You will develop training materials with Global Technical Support and measure training impact.

The role requires a bachelor's degree in engineering, 3–5 years in service support or training, strong presentation and communication skills, proficiency in Microsoft Office, and

Qualifications

• Bachelor's degree in engineering or equivalent required.
• 3–5 years of experience providing service support or in a training role.
• Advanced interpersonal, communication and presentation skills required to train employees, customers, and partners.

Responsibilities

• Organize and perform group and individual training sessions in classroom, factory, and onsite settings for Delta employees, ASP technicians, customer first-responder personnel, and sales channel partners.
• Create, organize, and formalize training materials with Global Technical Support Team into a cohesive training program for assigned products.
• Disseminate information to trainees through lectures and hands-on training and measure impact and effectiveness of training.
• Maintain training records for internal and external participants and certifications obtained through third-party courses.
• Perform technical support including dissemination of product updates to the field service and sales organization via phone, email, field visits, and logistics support.
• Promote Delta products and services to potential and existing customers to generate leads for internal and external sales channels.
• Work with Product and Area managers to identify and develop specific department training and refresher training.

Skills

Interpersonal

Communication

Presentation

Microsoft Office

PowerPoint

Education

Bachelor’s degree in engineering

Tools

Microsoft Office

PowerPoint

Job description

Delta Electronics Americas is seeking a Training Specialist to organize and deliver technical training across classroom, factory, and on-site settings for employees, ASP technicians, field personnel, and sales partners. You will develop training materials with Global Technical Support and measure training impact.

The role requires a bachelor's degree in engineering, 3–5 years in service support or training, strong presentation and communication skills, proficiency in Microsoft Office, and