Field Service Technician – Wireless & Radio Systems

Stone Security; Quincy (MA); Hybrid; USD 49,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Company-Paid Life Insurance

Short/Long-Term Disability Insurance

Paid Holidays

Paid Time Off

401k Plan

Use of Company Vehicle

Employee Referral Bonus

Tuition Reimbursement

Job summary

BearCom is seeking a Field Service Technician I to install and support wireless communication systems in the Boston/Quincy area. You will create basic codeplugs, troubleshoot radios, and travel as needed while delivering excellent customer service.

The role includes extensive on-the-job training, medical/dental/vision insurance, life and disability coverage, and a matching 401k plan. Valid driver’s license required.

Qualifications

• 3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment.
• Extensive knowledge of 2-way radio theory, RF propagation characteristics, and comms systems.
• Must interpret schematics, blueprints, and diagrams.

Responsibilities

• Install and support wireless communications systems.
• Provide excellent customer service and technical solutions.
• Create basic programming codeplugs (≤12 channels).
• Troubleshoot and repair two-way radios and related equipment.
• Some regional/overnight travel and on-call hours may be required.

Skills

3+ years service tech

Motorola equipment

Radio programming

MS Office Suite

Education

Associate degree in Electronics Technology or equivalent

CET Certification (plus)

Journeyman within 6 months

Tools

Spectrum analyzers

Watt meters

TDRs

FDRs

Multimeters

Network analyzers

Job description

BearCom is seeking a Field Service Technician I to install and support wireless communication systems in the Boston/Quincy area. You will create basic codeplugs, troubleshoot radios, and travel as needed while delivering excellent customer service.

The role includes extensive on-the-job training, medical/dental/vision insurance, life and disability coverage, and a matching 401k plan. Valid driver’s license required.