Field Service Technician Boston (Quincy), MA

BearCom; Quincy (MA); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Highly Competitive Compensation

Medical Insurance

Dental Insurance

Vision Insurance

Company-Paid Life Insurance

Short/Long-Term Disability

Paid Holidays

Generous PTO

Matching 401k Plan

Use of Company Vehicle

Employee Referral Bonus

Tuition Reimbursement

Job summary

BearCom is hiring a service technician in Quincy, MA to install and repair two-way radio systems. You will create simple programming codeplugs, perform mobile installations, and troubleshoot equipment, with some regional travel and on-call duties.

The role requires a strong electronics background, RF knowledge, and the ability to read schematics, using a variety of test tools and MS Office for reporting.

Qualifications

• 3+ years service technician experience in radio equipment repair and installation.
• Knowledge of 2-way radio theory, RF propagation and frequency bands.
• Able to interpret schematics and diagrams.
• Proficient with test equipment and MS Office Suite.

Responsibilities

• Create basic programming codeplugs (≤12 channels).
• Perform basic mobile installations (radio, antenna, modem).
• Troubleshoot and repair radios and wireless equipment.
• Travel regionally and be on-call as needed.

Skills

Electronics basics

RF/Telecom experience

MS Office suite

Driver's license

MVR checks

Schematics interpretation

Education

Associate degree in Electronics Technology

R56 Certification

CET Certification a plus

Tools

Spectrum analyzers

Watt meters

TDRs

Multi-meters

System analyzers

Job description

Job Details: Job Location: Quincy MA - Quincy, MA 02169, Salary Range: $23.59 - $33.84 Hourly.

BearCom is the largest distributor of wireless voice, data, and video solutions in North America, and North America's largest two-way radio channel partner for Motorola, with more than 40 years of industry leadership, partnerships with leading manufacturers including JVC Kenwood and Avigilon, and a network of 75+ branches across North America. As part of the BearCom family, Stone Security brings deep expertise in security integration, backed by partnerships with leading OEMs including Axis, Milestone, and LenelS2, and delivering top-notch services and products built on a foundation of excellence, innovation, and customer satisfaction. Together, BearCom and Stone Security deliver communication, technology, and security solutions that help organizations operate safely, efficiently, and effectively – offering customers scalable solutions and employees the platform to build meaningful, high-impact careers.

Job Description

• Create Basic Programming Codeplugs (less than 12 channels)
• Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters)
• Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)
• Some Regional and/or Overnight Travel and On-Call Hours May Be Required

Preferred Qualifications

• Basic Electronics Background (12V and/or Low-Voltage System)
• RF/Telecommunications/Networking Experience a Plus
• Proficient in MS Office Suite (Outlook, Word, Excel)
• Must Have Valid Driver’s License
• Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process

Qualifications

• 3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field.
• Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.
• Ability to interpret schematics, blueprints, and diagrams.
• Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming.
• Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
• Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems.
• Proficiency with MS Office Suite, such as Microsoft Word and Excel.
• CET Certification a plus. Journeyman level must be attained within 6 months of employment.
• Associate degree in Electronics Technology or equivalent.
• R56 Certified Installer.
• Motorola Astro 4x-7x training providing support for various system operations.
• Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc..)
• Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.).
• Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.
• Security Clearance preferred.
• Must have a valid driver’s license.
• Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check.

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

You’ll also receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.