Field Service Technician - Wireless Networks (75% Travel)

Mutualink-Inc; Wethersfield (CT); On-site; USD 40,000 - 80,000; Full time

Job summary

Mutualink-Inc seeks a Field Service Technician I to design, deploy, and test interoperable multimedia systems for first responders. The role requires strong networking basics and hands-on hardware setup and testing at customer sites.

The successful candidate will travel frequently, communicate clearly with clients, and support on-site installations of IP cameras, displays, and network gear. A two-year degree is preferred.

Qualifications

• Two-year college degree preferred in Networking, Telecommunications, or EE Technology.
• Strong customer-facing experience and ability to explain technical issues to first responders.
• Willingness to travel 75%+ and valid driver’s license and passport.

Responsibilities

• Implement, deploy, and test Mutualink’s Interoperable Multimedia System.
• Design and deploy critical wireless networks for first responders.
• Travel to client sites and provide on-site configuration and support.
• Use a multimeter to test cables and hardware installation.

Skills

IP Network

OSI Model (Layers 1-3)

Router configuration

Cable testing

Customer-facing

Education

2-year college degree

Tools

Router

Switch

Multimeter

Video hardware

Job description

Mutualink-Inc seeks a Field Service Technician I to design, deploy, and test interoperable multimedia systems for first responders. The role requires strong networking basics and hands-on hardware setup and testing at customer sites.

The successful candidate will travel frequently, communicate clearly with clients, and support on-site installations of IP cameras, displays, and network gear. A two-year degree is preferred.