Field Service Technician - Water Treatment & Systems

Nalco Water, An Ecolab Company; New York (NY); On-site; USD 54,000 - 81,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K matching

Company pension

Stock purchase plan

Parental leave

Childcare discounts

Job summary

Nalco Water, an Ecolab company, seeks a Field Service Representative to support cooling tower cleaning and water disinfection across diverse industries. The role is field-based, requiring independence, customer focus, and strong problem-solving skills.

Based in New York, NY, the position involves building trusted customer relationships, performing on-site chemistries, and ensuring safety and compliance while contributing to sustainability goals and asset protection.

Qualifications

• High school diploma or equivalent.
• 3 years of experience in water treatment or an industrial/mechanical environment.
• Current and valid driver’s license with no restrictions.
• No immigration sponsorship available for this position.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and elevate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Skills

Water treatment

Industrial environment

Driver's license

Education

High school diploma or equivalent

Associate’s degree or trade school certification

Tools

Microsoft Office Suite

Job description

Nalco Water, an Ecolab company, seeks a Field Service Representative to support cooling tower cleaning and water disinfection across diverse industries. The role is field-based, requiring independence, customer focus, and strong problem-solving skills.

Based in New York, NY, the position involves building trusted customer relationships, performing on-site chemistries, and ensuring safety and compliance while contributing to sustainability goals and asset protection.