Field Service Technician - Water Treatment & Sustainability

Nalco Water, An Ecolab Company; Bellingham (WA); On-site; USD 60,000 - 89,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k matching

Pension plan

Stock purchase plan

Paid parental leave

Discounted childcare

Job summary

Nalco Water, An Ecolab Company, seeks a Field Service Representative to service cooling towers and water treatment systems in a defined WA territory. You will work independently in the field, ensuring safety and regulatory compliance while building strong customer relationships.

The role requires a high school diploma, 2+ years in water treatment or industrial settings, and a valid driver's license. Training and growth opportunities accompany a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• 2 years of experience in water treatment or an industrial/mechanical environment.
• Current and valid Driver's License with no restrictions.
• No immigration sponsorship available for this position.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and elevate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Skills

Customer service

Field service

Safety compliance

Technical problem solving

Communication

Education

High school diploma or equivalent

Associate’s degree or trade school certification

Tools

Microsoft Office Suite

Job description

Nalco Water, An Ecolab Company, seeks a Field Service Representative to service cooling towers and water treatment systems in a defined WA territory. You will work independently in the field, ensuring safety and regulatory compliance while building strong customer relationships.

The role requires a high school diploma, 2+ years in water treatment or industrial settings, and a valid driver's license. Training and growth opportunities accompany a comprehensive benefits package.