Field Service Technician - Water Treatment & Sustainability

Nalco Water, An Ecolab Company; Ghent (KY); Presencial; USD 59.000 - 88.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401K matching

Pension plan

Stock purchase plan

Parental leave

Descripción de la vacante

Nalco Water, an Ecolab company, seeks a Field Service Representative to support water treatment and disinfection systems across multiple industries. You’ll work in Ghent, KY, traveling up to 25% to serve manufacturing accounts with hands-on service and technical problem solving.

You’ll build trusted customer relationships, ensure safety compliance, and support sales with system assurance plans while contributing to sustainability goals and customer asset protection.

Formación

• High school diploma or equivalent is required.
• 3 years of experience in water treatment or an industrial/mechanical environment.
• A current and valid Driver’s License with no restrictions.
• No immigration sponsorship available for this position.

Responsabilidades

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and address complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Conocimientos

Mechanical aptitude

Customer service mindset

Hands-on

Educación

High school diploma

Associate’s degree or trade school certification

Herramientas

Microsoft Office Suite

Descripción del empleo

Nalco Water, an Ecolab company, seeks a Field Service Representative to support water treatment and disinfection systems across multiple industries. You’ll work in Ghent, KY, traveling up to 25% to serve manufacturing accounts with hands-on service and technical problem solving.

You’ll build trusted customer relationships, ensure safety compliance, and support sales with system assurance plans while contributing to sustainability goals and customer asset protection.