Field Service Specialist: Water Treatment & Systems

Nalco Water, An Ecolab Company; Freeport (TX); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

401K matching

Stock purchase plan

Job summary

Nalco Water, an Ecolab Company, seeks a Field Service Representative to support water treatment and disinfection systems across diverse industries. You will work in the field, build trusted customer relationships, and deliver practical solutions that protect resources and optimize performance.

Based in Freeport, TX, this role features a Monday–Friday 7 am–3 pm shift, hands-on autonomy, comprehensive training, and a strong benefits package.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in water treatment or an industrial/mechanical environment.
• Position requires a current and valid Driver’s License with no restrictions.
• No immigration sponsorship available for this position.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection
• Provide technical support and escalate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required

Skills

Customer service

Mechanical aptitude

Driver's license

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Nalco Water, an Ecolab Company, seeks a Field Service Representative to support water treatment and disinfection systems across diverse industries. You will work in the field, build trusted customer relationships, and deliver practical solutions that protect resources and optimize performance.

Based in Freeport, TX, this role features a Monday–Friday 7 am–3 pm shift, hands-on autonomy, comprehensive training, and a strong benefits package.