Field Service Specialist - Water Treatment & Systems

Nalco Water, An Ecolab Company; Dothan (AL); On-site; USD 51,000 - 77,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K matching

Stock purchase plan

Paid parental leave

Job summary

Nalco Water, an Ecolab company, is seeking a Field Service Representative to perform hands-on service in the Dothan, AL area and surrounding district accounts. You will work independently in the field, delivering solutions that protect assets, improve operations, and support sustainability goals.

You will travel up to 25% and build trusted customer relationships while complying with safety policies. A valid driver’s license and water-treatment experience are required.

Qualifications

• High school diploma or equivalent.
• 2 years of experience in water treatment or an industrial/mechanical environment.
• A current and valid Driver’s License with no restrictions.
• No immigration sponsorship available for this position.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and resolve complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed-upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Skills

Water treatment

Industrial experience

Driver's license

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Nalco Water, an Ecolab company, is seeking a Field Service Representative to perform hands-on service in the Dothan, AL area and surrounding district accounts. You will work independently in the field, delivering solutions that protect assets, improve operations, and support sustainability goals.

You will travel up to 25% and build trusted customer relationships while complying with safety policies. A valid driver’s license and water-treatment experience are required.