Field Service Technician — Warehouse Equipment Pro

Raymond Handling Concepts; Portland (OR); On-site; USD 29,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Flexible spending accounts

Disability Insurance

Life Insurance

Paid time off

Job summary

Raymond West in Portland, OR is seeking a Field Service Technician to repair and service warehouse equipment and maintain strong customer relationships. You will also represent the company and help meet productivity goals while following safety guidelines.

The role requires travel within assigned territories and a valid driver's license. Company benefits include medical, dental, vision, 401k with match, and generous PTO. Travel to job sites is expected.

Qualifications

• High school diploma or GED or equivalent.
• Minimum 3 years breakdown experience or comparable service experience; or equivalent combination of education and experience.
• Proficient in Microsoft Office Suite and similar software.
• Must pass pre-employment physical and drug screen.

Responsibilities

• Repair all types of equipment that Raymond West sells and services.
• Update training and skills on a continuing basis.
• Train other employees as needed.
• Maintain a profitable billing level.
• Follow all Service Department procedures.
• Communicate with assigned Field Supervisor.
• Complete all paperwork transactions in a timely, neat, accurate and orderly fashion.
• Communicate all options to customers before proceeding with work.

Skills

Excellent written and verbal

English fluency

Organizational time management

MS Office proficiency

Reading safety manuals

Public speaking

Team player

Self-motivated

Customer oriented

Mechanical abilities

Education

High school diploma or GED

3+ years breakdown/service experience

Tools

Basic tools appreciation

Hydraulic systems knowledge

Job description

Raymond West in Portland, OR is seeking a Field Service Technician to repair and service warehouse equipment and maintain strong customer relationships. You will also represent the company and help meet productivity goals while following safety guidelines.

The role requires travel within assigned territories and a valid driver's license. Company benefits include medical, dental, vision, 401k with match, and generous PTO. Travel to job sites is expected.