Field Service Technician, Equipment Repair & Travel

Raymond Handling Concepts; Federal Way (WA); On-site; USD 28,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

Fuel Card

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid time off

Holiday pay

Job summary

Raymond West is seeking a Field Service Technician to repair and service equipment, travel within assigned territories, and maintain strong relationships with customers and management.

You will uphold safety guidelines, complete paperwork accurately, and communicate options to clients before proceeding with work. A valid driver's license and Raymond certification progress are required, with opportunities to learn and grow within a dynamic service team.

Qualifications

• Excellent written and verbal communication.
• Ability to read, write and speak English fluently.
• Excellent Organizational Time Management skills.
• Proficient in Microsoft Office Suite.
• Ability to read safety rules and manuals.
• Ability to present to groups when required.
• Must maintain professional relationships with colleagues and customers.
• Must work off-hours as needed and take on more responsibility.
• Knowledge of DC/AC electricity, engines and hydraulics.
• Mechanical aptitude and problem-solving skills.
• Valid driver's license with acceptable points.
• Raymond Level 1 Certification or pursuing it.

Responsibilities

• Repair all types of equipment sold and serviced.
• Update training and skills regularly.
• Train other employees when needed.
• Maintain profitable billing.
• Follow Service Department procedures.
• Communicate with Field Supervisor.
• Complete paperwork accurately and timely.
• Explain options to customers before proceeding with work.
• Have necessary tools for repairs and service work.
• Complete jobs within quoted time limits.
• Maintain a clean, organized vehicle and inventory.
• Represent the company professionally and safely.
• Travel within assigned territories daily.
• Maintain vehicle and equipment in good condition.
• Pass applicable Raymond certifications as required.

Skills

Excellent communication

English fluent

Time management

Microsoft Office

Safety rules comprehension

Public speaking

Team player

OT availability

Electrical knowledge

Mechanical abilities

Driver's license

Raymond Level 1 Certified

Education

High school diploma/GED

Job description

Raymond West is seeking a Field Service Technician to repair and service equipment, travel within assigned territories, and maintain strong relationships with customers and management.

You will uphold safety guidelines, complete paperwork accurately, and communicate options to clients before proceeding with work. A valid driver's license and Raymond certification progress are required, with opportunities to learn and grow within a dynamic service team.