Field Service Technician - Vehicle Provided & Growth

ECOLAB; Cary (NC); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Parental leave

Employee discount

Company vehicle

Stock purchase plan

Day care discounts

Job summary

Ecolab is seeking a Field Service Technician in the Raleigh, NC market. You will deliver high-quality customer program execution through service, installations, maintenance, and issue resolution across Institutional segments.

Expect to support customers, maintain brand standards, and collaborate with sales and service teams to enhance the customer experience and outcomes. A company vehicle is provided and training is offered on Day 1.

Qualifications

• High School Diploma or equivalent.
• 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
• Position requires a current and valid Driver's License with no restrictions.
• No Immigration Sponsorship available for this position.
• Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and over holidays.

Responsibilities

• Provide service-intensive support to customers across the market, including aligned and centralized customers.
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
• Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently.
• Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards.
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
• Complete accurate and timely documentation for all work performed.
• Communicate Ecolab's total value to customers and strengthen customer relationships.
• Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.

Skills

Driver's License

Maintaining equipment

Troubleshooting

Installing equipment

Education

High School Diploma or equivalent

Job description

Ecolab is seeking a Field Service Technician in the Raleigh, NC market. You will deliver high-quality customer program execution through service, installations, maintenance, and issue resolution across Institutional segments.

Expect to support customers, maintain brand standards, and collaborate with sales and service teams to enhance the customer experience and outcomes. A company vehicle is provided and training is offered on Day 1.