Field Service Technician - Travel & High-Tech Equipment

Carl Zeiss Industrial Quality Solutions, LLC; Connecticut; Hybrid; USD 53,000 - 66,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k

Matching

Employee Assistance Programs

Vacation and sick pay

Job summary

Carl Zeiss Industrial Quality Solutions, LLC is seeking a Field Service Technician in Hartford, CT. You will install, repair and calibrate high‑tech machines at customer sites and support R&D efforts with engineering work related to design and testing.

Ideal candidates bring hands‑on experience with electronics, CMMs, and Windows OS, plus a strong customer service mindset and willingness to travel up to 100% within the U.S. and abroad. OT and long hours are common.

Qualifications

• Minimum, High School graduate, GED or equivalent.
• AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years related experience is required.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge is required.
• Capable of unassisted physical lift of one article weighing up to 75 pounds.
• Able and willing to work minimum of 50 hours per work week.
• Regular + OT.
• Ability to work in an industrial production shop floor environment.
• Valid Driver License required.
• Excellent communication and customer service aptitude.

Responsibilities

• Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations.
• Demonstrate customer service skills and knowledge with a high level of passion and dedication.
• Demonstrate your ability to learn new skills on high tech CMMs (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
• Perform necessary administrative paperwork in a complete and accurate manner.
• Be solutions‑oriented with the ability to work independently in a high pressure, fast‑paced and innovative environment.
• Travel requirement is 100% within the United States and international travel as needed.
• Other duties as required.

Skills

Customer service

Hand tools

Electrical test equipment

Communication skills

Willing to travel

Education

High School diploma or GED

AS/BS in Electronics or Military Technical Training

Tools

CMMs

MS Windows

Job description

Carl Zeiss Industrial Quality Solutions, LLC is seeking a Field Service Technician in Hartford, CT. You will install, repair and calibrate high‑tech machines at customer sites and support R&D efforts with engineering work related to design and testing.

Ideal candidates bring hands‑on experience with electronics, CMMs, and Windows OS, plus a strong customer service mindset and willingness to travel up to 100% within the U.S. and abroad. OT and long hours are common.