Field Technician: Packaging Machinery Specialist

CT Pack S.r.l.; Chicago (IL); Remote; USD 65,000 - 90,000; Full time

Job summary

CT Pack S.r.l. seeks a Service Technician - Mechanical to provide after-sales service for packaging machinery across the United States and Canada, including troubleshooting, repair and preventive maintenance.

You will also assist with installation and commissioning to ensure equipment is fully operational. Required: technical diploma or Mechanical Engineering degree, 3–5 years of field service on packaging equipment, ability to travel ~70%, and a valid US driver’s license.

Qualifications

• Technical diploma or degree in Mechanical Engineering or equivalent experience.
• 3–5 years of after-sales service on packaging machinery or similar equipment.

Responsibilities

• Perform on-site troubleshooting, repair, and preventive/corrective maintenance of packaging machinery.
• Diagnose and resolve complex mechanical issues to minimize downtime.
• Execute routine service interventions and machine inspections.
• Provide technical assistance and guidance to customers' maintenance teams.
• Support installation, assembly, and commissioning activities when required.
• Assist in machine start-up, testing, and performance verification.
• Liaise with HQ technical teams for escalation and resolution.
• Prepare detailed service reports and intervention documentation.
• Collect and share field feedback to support product improvement.

Skills

Field service experience

Mechanical troubleshooting

Travel readiness

Reading drawings

Independent worker

Education

Mechanical engineering degree

Job description

CT Pack S.r.l. seeks a Service Technician - Mechanical to provide after-sales service for packaging machinery across the United States and Canada, including troubleshooting, repair and preventive maintenance.

You will also assist with installation and commissioning to ensure equipment is fully operational. Required: technical diploma or Mechanical Engineering degree, 3–5 years of field service on packaging equipment, ability to travel ~70%, and a valid US driver’s license.