Field Service Technician- St. Louis Missouri

Edge Technologies, Inc.; St. Ann (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Edge Technologies, Inc. is seeking a Field Service Technician to join our Technical Support team in the St. Louis area. You will travel for hands-on training during the first year, then be based in St. Louis with occasional travel, supporting CNC lathes via magazine bar feeder equipment. The role requires 2–5 years of related field service experience on PLC/HMI driven systems, strong customer communication, and solid electronics knowledge. Driving is required.

Qualifications

• 2–5 years field service experience or equivalent training on PLC/HMI motion control
• Ability to communicate clearly with customers and represent the company
• Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting
• Familiarity with CNC turning centers is a plus
• Proficient in Windows and software like Salesforce Lightning
• Self-motivated and project-driven

Responsibilities

• Install, repair, and service magazine feeder equipment on CNC lathes at customer sites
• Travel on-site for troubleshooting customer machinery issues
• Receive briefing from Technical Support before customer visits
• Collaborate with the team to develop corrective plans
• Tools and instruments are provided

Skills

Customer communication

Troubleshooting

Industrial electronics

Self-motivation

Project-driven

Tools

Salesforce Lightning

Job description

Edge Technologies is a leading provider of machine tool automation and peripheral equipment for the metalworking industry. Rapid and sustained growth has us seeking a Field Service Technician to be part of our Technical Support team. As a field service engineer, you are an essential face of the organization.

Our work environment includes:

• Modern office setting
• Growth opportunities
• Wellness programs

Edge Technologies is seeking a Field Service Technician to work in the St. Louis area. This position will require travel for hands-on training during the first year. After the initial training, this position will be based in St. Louis with occasional travel.

Qualifications:

• Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control
• Ability to effectively communicate with the customer and professionally represent the company are critical requirements
• Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting
• Knowledge of CNC turning centers, specifically sliding headstock lathes, is a plus
• Must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning
• Must be self-motivated and project-driven

Duties:

• Participate in installation, repairs, and maintaining the equipment while adding value for the customer
• Travel on-site for troubleshooting any issues our customer has with machinery
• Receive briefing from fellow Technical Support associates prior to customer visit. This will include any action or troubleshooting activities already taken with the customer to address their needs
• Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region
• Work collectively with the Technical Support team to develop a plan for correcting the issues
• Tools and instruments provided

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Overnight travel will be 50 - 75% depending on your base of operation.

License/Certification:

• Driver's License (Required)