Field Service Technician - Southern CA

Edge Technologies, Inc.; South Gate (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental insurance

401(k) and 401(k) matching

Vision insurance

Life insurance

Flexible spending account

Employee assistance program

Job summary

Edge Technologies, Inc. is seeking a Field Service Technician to join our Technical Support team in the Southern California region.

The role involves installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer sites and coordinating with Technical Support to address customer needs. Applicants should have 2–5 years of related field service experience or equivalent technical training, strong communication skills, and knowledge of CNC turning centers and

Qualifications

• 2–5 years of related field service technician experience or equivalent certified training on industrial equipment.
• Excellent customer communication and professional representation.
• Knowledge of CNC turning centers, CNC lathes, and motion control electronics is a plus.

Responsibilities

• Installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout the specified region.
• Receive a briefing from fellow Technical Support associates before the customer visit to address their needs.
• Tools and instruments provided.

Skills

Customer communication

Industrial electronics

CNC knowledge

Windows software

Salesforce Lightning

Tools

Salesforce Lightning

Windows

Job description

Edge Technologies is a leading provider of machine tool automation and peripheral equipment for the metalworking industry. Rapid and sustained growth has us seeking a Field Service Technician to be a part of our Technical Support team.

Our work environment includes:

• Growth opportunities
• Wellness programs
• Training and support

Edge Technologies is seeking a Field Service Technician to work in the Southern California region.

Responsibilities:

• Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region
• Receive a briefing from fellow Technical Support associates before the customer visit. This will include any action or troubleshooting activities already taken with the customer to address their needs
• Tools and instruments provided

Qualifications:

• Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control
• Ability to effectively communicate with the customer and professionally represent the company is a critical requirement
• Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting
• Knowledge of CNC turning centers, specifically sliding headstock lathes, is a plus
• Must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off
• Dental insurance
• 401(k) and 401(k) matching
• Vision insurance
• Life insurance
• Flexible spending account
• Employee assistance program

Schedule:

• Day shift
• Monday to Friday
• Overnight travel will be 50 - 75% depending on your base of operation

License/Certification:

• Driver's License (Required)