Field Service Technician – Security Systems

Securitas Technology; Marietta (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid company training

Medical, Dental, Vision, and Life ins.

401K with 60% Match up to 6% of salary

Paid vacation, holiday, and sick time

Educational Assistance

Company vehicle, laptop, and cellPhone

Employee discounts on travel, gear, &

Job summary

Securitas Technology, a world-leading security solutions provider, seeks a skilled field service technician to support client sites with post-installation issues, upgrades, and on-site installations.

You will diagnose problems, perform preventative maintenance, and document changes, using strong knowledge of access control, CCTV, burglary and fire alarm systems, and basic network/IP networking. Excellent communication and time-management skills are essential.

Qualifications

• High School diploma required or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• NICET certification or State Fire License preferred.
• ESA Certified Alarm Technician preferred.
• NTS Certified Service Technician preferred.
• Working knowledge of network communications and IP addressing.
• Certifications in enterprise grade CCTV, Access Control a plus.
• Strong working knowledge of Microsoft Office.
• Strong written and verbal communications skills.
• Excellent problem solving and analytical skills.
• Excellent time management skills.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.)
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Access control & CCTV knowledge

Network/IP addressing

Written & verbal communication

Problem solving & analytical skills

Time management

Positive work ethic

Education

High School diploma or equivalent

NICET certification preferred

ESA Certified Alarm Technician preferred

NTS Certified Service Technician preferred

Tools

Microsoft Office

Job description

Securitas Technology, a world-leading security solutions provider, seeks a skilled field service technician to support client sites with post-installation issues, upgrades, and on-site installations.

You will diagnose problems, perform preventative maintenance, and document changes, using strong knowledge of access control, CCTV, burglary and fire alarm systems, and basic network/IP networking. Excellent communication and time-management skills are essential.