Field Service Technician, Security Systems I

Securitas Technology; Centennial (CO); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Paid training

Medical Insurance

401K with company match

Paid vacation

Educational Assistance

Company vehicle

Laptop and cell phone provided

Employee discounts

Job summary

Securitas Technology is hiring an on-site Alarm Technician to support post-installation issues and special projects across client sites. The role focuses on trouble ticket response, diagnostics, and preventive maintenance for access control, CCTV, burglar alarm, intrusion, and fire systems.

The ideal candidate has experience with low voltage equipment, strong communication skills, and a proactive approach to maintenance and documentation.

Qualifications

• High School diploma required or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• NICET certification or State Fire License preferred.
• ESA Certified Alarm Technician preferred.
• NTS Certified Service Technician preferred.
• Working knowledge of network communications and IP addressing.
• Certifications in enterprise grade CCTV, Access Control a plus.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.)
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Access control systems

CCTV systems

Fire alarm experience

Network/IP basics

Microsoft Office

Communication skills

Problem solving

Education

High School diploma

Tools

Enterprise CCTV software

Job description

Securitas Technology is hiring an on-site Alarm Technician to support post-installation issues and special projects across client sites. The role focuses on trouble ticket response, diagnostics, and preventive maintenance for access control, CCTV, burglar alarm, intrusion, and fire systems.

The ideal candidate has experience with low voltage equipment, strong communication skills, and a proactive approach to maintenance and documentation.