Security Systems Field Tech I — Vehicle & Growth

Securitas Technology; New York (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Company training and certification

Company Vehicle

Company Cell Phone

Medical, Dental, Vision, and Life Ins

Short Term and Long-Term Disability

401K with 60% Match up to 6% of salary

Paid vacation, holiday and sick time

Educational Assistance

Growth opportunities

Wide variety of employee discounts

Job summary

Securitas Technology Corporation, part of Securitas, is seeking a skilled service technician to support client sites with post-installation issues and project work. You will respond to trouble tickets, diagnose problems, and perform on-site software upgrades and configurations.

This role requires strong communication, knowledge of access control, CCTV, intrusion and fire alarm systems, plus basic network/IP skills.

Qualifications

• High School diploma or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Strong working knowledge of Microsoft Office.
• Strong written and verbal communications skills.
• Working knowledge of network communications and IP addressing.
• Excellent problem solving and analytical skills.
• Excellent time management skills.
• Positive attitude and strong work ethic.
• Certifications in enterprise grade CCTV and Access Control systems a plus.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.).
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Troubleshooting

Communication skills

Network knowledge

IP addressing

Problem solving

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Securitas Technology Corporation, part of Securitas, is seeking a skilled service technician to support client sites with post-installation issues and project work. You will respond to trouble tickets, diagnose problems, and perform on-site software upgrades and configurations.

This role requires strong communication, knowledge of access control, CCTV, intrusion and fire alarm systems, plus basic network/IP skills.