Field Service Technician – Robotics & Automation

QComp Technologies, Inc.; Northern (KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

QComp Technologies, Inc. is seeking a Service Technician to join our growing team. You will troubleshoot, maintain, and repair robotic and automated systems at customer sites, playing a critical role in minimizing downtime and restoring performance.

You will travel frequently to support clients across the region. The role emphasizes hands-on technical work, ownership, and clear communication with customers.

Qualifications

• 3+ years of experience in industrial automation, robotics, maintenance, or field service.
• Strong mechanical and electrical troubleshooting skills.
• Working knowledge of PLC-controlled equipment, robotics, sensors, and pneumatics.
• Ability to read electrical schematics and mechanical drawings.
• Strong communication and customer service skills.
• Ability to work independently and manage priorities in the field.
• High attention to detail and accurate documentation skills.
• Valid driver’s license and willingness to travel extensively.
• Technical degree, trade certification, or equivalent hands‑on experience.

Responsibilities

• Troubleshoot mechanical, electrical, pneumatic, and control system issues on robotic and automated equipment.
• Diagnose and repair motors, drives, sensors, wiring, and machine components.
• Read and interpret electrical schematics, mechanical drawings, and technical manuals.
• Identify root causes of equipment failures and implement effective solutions.
• Respond to urgent service calls to restore customer operations quickly.
• Perform preventative maintenance, inspections, calibrations, and repairs on robotic cells and automation systems.
• Ensure all work meets safety, quality, and performance standards.
• Identify recurring issues and recommend system improvements.
• Maintain tools, test equipment, and service materials in safe working condition.
• Serve as a professional, customer-facing representative during on-site visits.
• Communicate findings, recommendations, and timelines clearly.
• Train operators and maintenance teams on equipment operation and basic troubleshooting.
• Collaborate with internal teams to resolve service issues.
• Document service work, root causes, and recommendations accurately and on time.
• Coordinate service visits, scheduling, and follow-up actions.
• Track service activity, expenses, and parts usage.
• Escalate technical or customer concerns when needed.

Skills

Robotics

Industrial automation

Field service

Troubleshooting

Electrical

Education

Technical degree or certification

Tools

PLC systems

HMI

Allen-Bradley PLCs

ABB/FANUC robotics

Job description

QComp Technologies, Inc. is seeking a Service Technician to join our growing team. You will troubleshoot, maintain, and repair robotic and automated systems at customer sites, playing a critical role in minimizing downtime and restoring performance.

You will travel frequently to support clients across the region. The role emphasizes hands-on technical work, ownership, and clear communication with customers.