Field Service Technician - Power Distribution Start-Up

Industrial Electric Manufacturing; Salt Lake City (UT); On-site; USD 50,000 - 75,000; Full time

Job summary

Industrial Electric Manufacturing (IEM) is seeking a Field Service Representative to perform start-up, commissioning, installation, testing, and service support on IEM equipment. You will diagnose, repair, and document field activities, while coordinating with project managers and customer teams to ensure project success.

The role requires strong problem solving, clear communication, and the ability to work independently in customer sites, with opportunities to mentor junior technicians and

Qualifications

• Associate degree or equivalent in power distribution systems preferred.
• 1+ years supporting switchgear start-up and commissioning.
• Ability to read and interpret electrical diagrams and schematics.
• Strong diagnostic, problem-solving, and troubleshooting skills.
• Good verbal and written communication with customers and teams.

Responsibilities

• Perform start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment.
• Install and modify electrical or mechanical components and subassemblies.
• Attend project meetings and coordinate with customers, PMs, and internal teams.
• Analyze system failures and determine root causes for corrective actions.
• Troubleshoot electrical circuits, control wiring, and networking equipment.
• Document service activities, root cause analysis, and follow-up items.
• Assist with training and mentoring Field Service Technicians as needed.
• Perform other duties as assigned by management.

Skills

Diagnostic skills

Communication

Teamwork

Problem solving

Independence

Attention to detail

Documentation

Mentorship

Education

Associate degree or equivalent

1+ years switchgear start-up experience

Tools

Electrical testing equipment

Hand and power tools

Job description

Industrial Electric Manufacturing (IEM) is seeking a Field Service Representative to perform start-up, commissioning, installation, testing, and service support on IEM equipment. You will diagnose, repair, and document field activities, while coordinating with project managers and customer teams to ensure project success.

The role requires strong problem solving, clear communication, and the ability to work independently in customer sites, with opportunities to mentor junior technicians and