Field Service Technician - Electrical Start-up & Repair

Industrial Electric Manufacturing; Atlanta (GA); Presencial; USD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Descripción de la vacante

Industrial Electric Manufacturing seeks a Field Service Representative to perform start-up, commissioning, installation, testing, troubleshooting, and service for IEM equipment at customer sites. You will diagnose issues, guide on-site teams, and coordinate with project managers and internal teams to ensure seamless field operations.

The role emphasizes hands-on electrical/mechanical work, documentation, and clear communication with customers and colleagues. Travel to customer sites is required.

Formación

• Associate degree, vocational training, military experience, or equivalent in power distribution systems.
• Experience: 1+ years supporting switchgear start-up and commissioning.
• 1–3 years of related electrical, mechanical, technical, manufacturing, commissioning, or field service experience preferred.
• Ability to read and interpret electrical wiring diagrams, schematics, work instructions, and technical documentation.
• Strong diagnostic, problem-solving, and troubleshooting skills.
• Good verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Strong organizational skills for documenting service activities, corrective actions, parts usage, and follow-up items.
• Ability to assist with training, mentoring, or shadowing Field Service Technicians as needed.

Responsabilidades

• Independently perform start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products.
• Install and modify electrical or mechanical components and subassemblies, including panelboard interiors, circuit breakers, bus bar, subpanels, control components, power cabling, and control wiring.
• Attend project meetings and support coordination with contractors, clients, Project Managers, and internal IEM teams.
• Analyze system failures, identify root causes, and determine corrective actions for moderately complex technical issues.
• Troubleshoot electrical circuits, control wiring, and networking equipment.
• Coordinate with Project Managers, manufacturing facilities, engineering, or other internal support teams to resolve product, commissioning, or customer-reported issues in the field.
• Accurately document service activities, root cause analysis, corrective actions, parts usage, open items, and follow-up requirements.
• Assist with training, mentoring, shadowing, or on-the-job support for Field Service Technicians, as needed.
• Perform other duties as assigned by management.

Conocimientos

Technical knowledge

Safety and compliance

Diagnostic and problem-solving

Attention to detail

Communication

Teamwork and collaboration

Customer focus

Independence and accountability

Organization and documentation

Mentorship and knowledge sharing

Educación

Associate degree or equivalent

Descripción del empleo

Industrial Electric Manufacturing seeks a Field Service Representative to perform start-up, commissioning, installation, testing, troubleshooting, and service for IEM equipment at customer sites. You will diagnose issues, guide on-site teams, and coordinate with project managers and internal teams to ensure seamless field operations.

The role emphasizes hands-on electrical/mechanical work, documentation, and clear communication with customers and colleagues. Travel to customer sites is required.