Field Service Technician — Power Distribution & Electrical

Schneider Electric; Horsham (PA); On-site; USD 52,000 - 76,000; Full time

Job summary

Schneider Electric is seeking a Field Service Representative to perform assembly, startup, diagnostic, repair and preventive maintenance on equipment in diverse environments. The role includes direct product training, tools and a guaranteed 40 hours with overtime.

The position is site-based with occasional nonstandard hours, servicing power distribution and critical power infrastructure for the U.S. Services business, and may involve regional travel.

Responsibilities

• Pre-site, startup, repair, preventive maintenance, and field modification of equipment.
• Problem solving with customers, electricians, sales partners, technical support, District Service teams.
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets.
• Working with your Manager and/or Regional Service Director to resolve complex escalated issues.
• Continuous learning and training on various products both in the field and in the classroom.
• Travel throughout the region for local customer support or countrywide travel, including overnight.
• Assist senior technicians and support Project Management on larger system start-ups.
• Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects.
• Act on behalf of the District Service Manager to resolve operational issues as required.

Job description

Schneider Electric is seeking a Field Service Representative to perform assembly, startup, diagnostic, repair and preventive maintenance on equipment in diverse environments. The role includes direct product training, tools and a guaranteed 40 hours with overtime.

The position is site-based with occasional nonstandard hours, servicing power distribution and critical power infrastructure for the U.S. Services business, and may involve regional travel.