Field Service Technician, Packaging Equipment

Debond Corporation; Aurora (CO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

Company 401(k) with employer contrib.

Life insurance

Paid time off (PTO) after 90 days

HFWA leave

Job summary

Flexpak is seeking an Equipment Service Technician to join our Colorado team and help keep customers’ operations running smoothly. You’ll install, diagnose, repair, and maintain automated packaging equipment at customer locations, provide preventive maintenance and basic operating training, and coordinate service records.

Prospective candidates should have at least three years of mechanical technician experience, strong troubleshooting skills, and be willing to travel including occasional

Qualifications

• Minimum of three years of experience as a mechanical technician or equivalent technical service experience.
• Knowledge of equipment maintenance, repair, and troubleshooting.
• Valid driver’s license.
• Ability and willingness to travel to customer locations, including occasional overnight travel and factory training.
• Proficiency with CRM platforms, ERP systems, and Microsoft Office applications, including Excel, Word, and Outlook.
• Strong organizational, multitasking, time‑management, and problem‑solving skills.

Responsibilities

• Install, diagnose, repair, and service automated packaging equipment and tooling at customer locations.
• Perform preventive maintenance and troubleshoot issues using technical manuals and manufacturer resources.
• Prepare, submit, and maintain accurate work orders, service records, and parts-order documentation.
• Communicate service outcomes and follow‑up needs to customers, the sales team, and business partners.
• Provide customers with basic equipment operating training.
• Build and maintain effective customer relationships through clear, professional communication.
• Source and order replacement parts for equipment.
• Maintain an organized inventory of parts and tools.
• Maintain a safe and organized workshop.
• Safely operate a company vehicle when traveling to customer locations.
• Attend factory training sessions and participate in occasional overnight travel for customer visits and training.

Skills

Troubleshooting

Mechanical maintenance

Customer communication

Documentation skills

Tools

CRM

ERP systems

MS Office

Job description

Flexpak is seeking an Equipment Service Technician to join our Colorado team and help keep customers’ operations running smoothly. You’ll install, diagnose, repair, and maintain automated packaging equipment at customer locations, provide preventive maintenance and basic operating training, and coordinate service records.

Prospective candidates should have at least three years of mechanical technician experience, strong troubleshooting skills, and be willing to travel including occasional