Field Service Engineer - Packaging Automation

Matrix Packaging Machinery LLC; California; Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical & dental

Life insurance

Paid time off

Retirement match

Job summary

Matrix Packaging Machinery LLC, part of ProMach's Flexibles, is hiring a Field Service Technician in the United States. You will support installation, maintenance, and repair of automated packaging equipment, solving mechanical and electrical challenges with strong troubleshooting and customer service skills.

Candidates should have a Technical Associate degree or equivalent, at least 1 year of machinery repair, PLC/PC familiarity, and be willing to travel 75% (US and occasionally

Qualifications

• Minimum of 1 year experience in machinery repair.
• Technical Associate degree or equivalent combination of education and experience.
• Willingness to travel a minimum of 75%.
• Familiarity with PLC/PC systems helpful.
• Excellent communication and customer service skills.

Responsibilities

• Install, maintain, and repair automated packaging equipment.
• Troubleshoot mechanical and electrical challenges for customers.
• Provide on-site training and customer support regarding equipment operation.
• Travel extensively within the US; international travel occasionally.
• Provide factory floor support when not on-site.

Skills

Mechanical principles

Customer service

Troubleshooting

Communication

Willingness to travel

Education

Technical Associate degree

Tools

PLC/PC systems

Job description

Matrix Packaging Machinery LLC, part of ProMach's Flexibles, is hiring a Field Service Technician in the United States. You will support installation, maintenance, and repair of automated packaging equipment, solving mechanical and electrical challenges with strong troubleshooting and customer service skills.

Candidates should have a Technical Associate degree or equivalent, at least 1 year of machinery repair, PLC/PC familiarity, and be willing to travel 75% (US and occasionally