Field Service Technician – Packaging & Automation

FactoryFix; Nashville (TN); On-site; USD 55,000 - 90,000; Full time

Job summary

Ideal candidates are self-driven, with strong mechanical/electrical knowledge, PLC experience, and the ability to work independently while maintaining professionalism and safety compliance. Overnight travel is significant.

Qualifications

• Strong technical knowledge on mechanical and electrical systems.
• PLC Programming encouraged.
• Experience in Mechatronics.
• Skilled machinery trouble-shooting and root-cause-analysis.
• 2+ Years Technical and/or Manufacturing experience.
• Ability to travel (overnight when required).
• Valid drivers license.
• Ability to work independently with minimal supervision.
• Professional appearance and demeanor.
• Versatility and flexibility to adapt to changing priorities.
• Military experience welcomed.

Responsibilities

• Install, diagnose, audit, service, and repair industrial labeling machinery and packaging equipment in manufacturing facilities.
• Train customers on equipment capabilities and operation; respond courteously to questions.
• Complete paperwork (work orders, service orders, time logs, schedules).
• Safely operate and maintain company vehicle per manufacturer specs.
• Be available on call by phone/pager for service calls.
• Self-schedule projects and service calls.
• Assist sales on projects and demonstrations; promote service contracts and technical services.
• Perform other duties as assigned by management.

Skills

Mechatronics

PLC Programming

Troubleshooting

Travel readiness

Independent work

Professional demeanor

Military experience

Job description

Ideal candidates are self-driven, with strong mechanical/electrical knowledge, PLC experience, and the ability to work independently while maintaining professionalism and safety compliance. Overnight travel is significant.