Field Service Technician & Operations Specialist

Cold Jet; Rancho Cucamonga (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Potential travel opportunities

Collaborative work environment

Job summary

Cold Jet in Rancho Cucamonga, California is seeking a Service Technician & Operations Specialist responsible for installation, service, and troubleshooting of dry ice blasting machines. The role involves frequent customer interaction and collaboration with various teams to enhance sales and maintain service quality.

The ideal candidate will have a technical degree, 5+ years of relevant experience, and exceptional communication skills. This position also includes tasks in inventory management and customer support.

Qualifications

• 5+ years of field service experience working with mechanical equipment.
• Able to perform equipment repairs at customer sites.
• Must have a degree in a technical field or equivalent training.

Responsibilities

• Install, service, and troubleshoot dry ice blasting machines.
• Generate and update service quotes and documents.
• Support other departments including sales and operations.

Skills

Mechanical aptitude

Business communication skills

Proficient in MS Office

Attention to detail

Technical savvy

Education

Degree in a technical field or equivalent military training

Tools

ERP applications

CRM applications

Job description

Cold Jet in Rancho Cucamonga, California is seeking a Service Technician & Operations Specialist responsible for installation, service, and troubleshooting of dry ice blasting machines. The role involves frequent customer interaction and collaboration with various teams to enhance sales and maintain service quality.

The ideal candidate will have a technical degree, 5+ years of relevant experience, and exceptional communication skills. This position also includes tasks in inventory management and customer support.