On-Site Field Service Technician: Machinery Diagnostics

All World Machinery Supply; Village of Spencerport (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

All World Machinery Supply is seeking a Field Service Technician to ensure customer equipment runs safely and reliably by diagnosing issues, completing repairs, and restoring performance in the field. You will travel to customer sites, inspect equipment, and perform repairs while documenting findings and recommendations.

Strong communication with customers and teammates is essential for keeping timelines and priorities aligned.

Qualifications

• Strong mechanical aptitude and hands-on troubleshooting ability.
• Clear, professional communication with customers and teammates.
• Ability to work independently, manage time, and adapt to varied environments.
• Attention to detail and a proactive, learn-it mindset.

Responsibilities

• Travel to customer sites to inspect, troubleshoot, and repair machinery
• Document findings, service actions, and recommended next steps
• Communicate clearly with customers on status, timelines, and preventive care
• Coordinate with internal teams for parts, technical guidance, and follow-up

Skills

Mechanical aptitude

Troubleshooting

Communication

Independent work

Time management

Adaptability

Attention to detail

Proactive learning

Job description

All World Machinery Supply is seeking a Field Service Technician to ensure customer equipment runs safely and reliably by diagnosing issues, completing repairs, and restoring performance in the field. You will travel to customer sites, inspect equipment, and perform repairs while documenting findings and recommendations.

Strong communication with customers and teammates is essential for keeping timelines and priorities aligned.