FIELD SERVICE TECHNICIAN

Monroe Environmental Corp.; Monroe (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

An environmental services company in Monroe, Michigan, seeks an individual for technical support and maintenance of company products. Duties include onsite servicing, troubleshooting equipment failures, and providing customer support. Candidates should have a high school diploma and the ability to read mechanical blueprints. Experience in troubleshooting and using tools is preferred. This role requires approximately 50% travel and good English communication skills.

Qualifications

• Minimum 2-3 years' experience preferred.
• Ability to travel up to 50%.
• Average computer skills: MS Word, Excel, PowerPoint.

Responsibilities

• Service and repair company products on-site or in-house.
• Conduct in-process inspections at subcontractor facilities.
• Provide technical support to customers.

Skills

Troubleshooting technical equipment

Reading mechanical blueprints

Using hand and power tools

English literacy (spoken and written)

Average computer skills (MS Office)

Education

High school diploma/GED

Job description

Description

Duties include, but are not limited to:

• Onsite or in-house run off, servicing, repair and/or installation company products
• In-process inspections at subcontractor facilities
• Provides technical support to customers on operational or maintenance aspects of equipment
• Serves as a customer contact on technical and service-related issues
• Diagnoses and troubleshoot mechanical and electrical failures
• Determines most cost-effective repair / resolution
• Prepare service reports for internal and external customers
• Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support

Requirements

EDUCATION/EXPERIENCE:

• Minimum 2-3 years’ experience preferred, but not required
• High school diploma/GED
• Ability to troubleshoot, test, repair and service technical equipment
• Ability to read mechanical blueprints and electrical schematics
• Ability to use typical hand and power tools
• Ability to travel up to 50%
• Be literate in English speaking and writing
• Average computer skills: MS Word, Excel, PowerPoint