Field Service Technician — On-Site Repairs & Growth Impact

Stanley Black & Decker, Inc.; Hayward (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Life insurance

Vision benefits

401(k)

Employee Stock Purchase Plan

Paid time off

Tuition reimbursement

Job summary

Stanley Black & Decker, Inc. is seeking a Field Service & Repair Technician to join the Nelson Stud Welding team in an on-site role in Hayward, CA.

You will troubleshoot, repair, and maintain rental fleet equipment and customer machinery while supporting sales teams and delivering technical demonstrations. You will read and interpret technical manuals, write routine reports, and verbally communicate with customers and staff.

Qualifications

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.

Responsibilities

• Troubleshoot, maintain, modify, and repair the regional rental fleet, including stud welding systems, power sources, and field diesel vehicles.
• Troubleshoot, maintain, modify, and repair customer equipment.
• Assist customers in person and via the telephone with equipment, accessory, and technical problems.
• Assist sales representatives in person and via the telephone with equipment, accessory, and technical problems.
• Perform in-house demonstrations for customers.
• Weld samples for sales representatives and customers.
• Perform as a boiler outage service technician as required.
• Perform cycle counts as directed.
• Perform shipping and receiving responsibilities when required.
• Complete company deliveries to various customer/warehouse locations as needed.
• Occasionally perform general building maintenance.

Skills

Reading & interpreting docs

Report writing

Public speaking

Math calculations

Physical strength

Education

Associate degree (AA) or equivalent

Job description

Stanley Black & Decker, Inc. is seeking a Field Service & Repair Technician to join the Nelson Stud Welding team in an on-site role in Hayward, CA.

You will troubleshoot, repair, and maintain rental fleet equipment and customer machinery while supporting sales teams and delivering technical demonstrations. You will read and interpret technical manuals, write routine reports, and verbally communicate with customers and staff.