Field Service Technician – Office Copiers & Printers

DEX Imaging; San Diego (CA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid training

Mileage reimbursement

Career advancement opportunities

Team culture

Company-provided tools

Job summary

DEX Imaging in San Diego, CA is seeking a Field Service Technician to diagnose, repair, and maintain office technology equipment such as copiers and printers. You will perform preventive maintenance, install and test equipment at customer sites, and provide excellent on-site service with clear communication.

This role emphasizes hands-on mechanical and technical troubleshooting, independent work, and the ability to manage a service schedule while integrating with a supportive team.

Qualifications

• Mechanical aptitude and troubleshooting ability are essential.
• Customer service and communication skills are required.
• Ability to work independently and manage time effectively.
• Basic computer and networking knowledge is preferred.
• Positive attitude and willingness to learn new equipment and technology.
• Valid driver’s license and reliable transportation are required.

Responsibilities

• Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices.
• Perform preventive maintenance and complete routine service calls.
• Install, configure, and test equipment at customer locations.
• Provide excellent customer service and technical support during onsite visits.
• Maintain accurate service records and communicate repair updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while remaining connected to a supportive service team.
• Continue developing knowledge of office technology and manufacturer procedures.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication

Time management

Computer networking

Positive attitude

Willingness to learn

Driver's license

Job description

DEX Imaging in San Diego, CA is seeking a Field Service Technician to diagnose, repair, and maintain office technology equipment such as copiers and printers. You will perform preventive maintenance, install and test equipment at customer sites, and provide excellent on-site service with clear communication.

This role emphasizes hands-on mechanical and technical troubleshooting, independent work, and the ability to manage a service schedule while integrating with a supportive team.