Field Service Technician: Office Copiers & Printers (Paid Training)

DEX Imaging; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid training

Mileage reimbursement

Travel compensation

Career advancement

Supportive team culture

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and service office technology equipment at customer sites. You will perform preventive maintenance, install and test equipment, and provide strong customer support during onsite visits.

Ideal candidates bring mechanical aptitude, customer service skills, and the ability to work independently. Valid driver’s license and willingness to travel are required for this role at DEX Imaging.

Qualifications

• Must have mechanical aptitude and troubleshooting ability.
• Strong customer service and communication skills are required.
• Ability to work independently and manage time effectively.

Responsibilities

• Diagnose, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices.
• Perform preventive maintenance and complete routine service calls.
• Install, configure, and test equipment at customer locations.
• Provide excellent customer service and technical support during onsite visits.
• Maintain accurate service records and communicate repair updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while remaining connected to a supportive service team.
• Continue developing knowledge of office technology, equipment, and service procedures.

Skills

Mechanical aptitude

Customer service

Communication skills

Time management

Basic networking

Driver’s license

Job description

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and service office technology equipment at customer sites. You will perform preventive maintenance, install and test equipment, and provide strong customer support during onsite visits.

Ideal candidates bring mechanical aptitude, customer service skills, and the ability to work independently. Valid driver’s license and willingness to travel are required for this role at DEX Imaging.