Field Service Technician: Copiers & Office Equipment

DEX Imaging

Flagstaff (AZ)

On-site

USD 45,000 - 65,000

Full time

3 days ago

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Benefits offered by this job

Competitive pay + incentives

Comprehensive benefits

Paid training

Mileage reimbursement

Career advancement

Supportive team culture

Company-provided tools

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, troubleshoot, and repair office technology including copiers and printers. You will perform preventive maintenance, install and configure equipment at customer sites, and provide on-site technical support with clear communication and meticulous service records.

The ideal candidate enjoys hands-on work, has strong troubleshooting skills, and can manage time effectively while traveling to customer locations.

Qualifications

Mechanical aptitude and strong troubleshooting ability.
Customer service and communication skills.
Ability to work independently and manage time effectively.
Basic computer and networking knowledge.
Positive attitude and willingness to learn new equipment and technology.
Valid driver’s license and reliable transportation.

Responsibilities

Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices.
Perform preventive maintenance and complete routine service calls.
Install, configure, and test equipment at customer locations.
Provide excellent customer service and technical support during onsite visits.
Maintain accurate service records and communicate repair updates clearly.
Manage assigned territory and service schedule efficiently.
Work independently while remaining connected to a supportive service team.
Continue developing knowledge of office technology and service procedures.