Field Service Technician – Office Equipment Repair

Industry Analysts, Inc.; Tupelo (MS); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Industry Analysts, Inc. is seeking a Technical Service Representative to perform hands-on hardware repair of copiers, printers, scanners and fax machines in customer sites in Tupelo, Mississippi. This role focuses on keeping machines running and customers satisfied with responsive field service.

You will handle some basic network connectivity setup related to print/scan functions, while primary responsibilities are hardware repair and field support.

Qualifications

• Hands-on repair and maintenance of office equipment such as copiers, printers, scanners and fax machines.
• Troubleshooting hardware and basic network connectivity in print/scan environments.

Responsibilities

• Repair and maintain multifunction devices in the field.
• Diagnose and fix hardware faults on-site at customer locations.
• Assist with basic network setup for printing/scanning when needed.

Skills

Hardware repair

Field service

Customer support

Network setup

Job description

Industry Analysts, Inc. is seeking a Technical Service Representative to perform hands-on hardware repair of copiers, printers, scanners and fax machines in customer sites in Tupelo, Mississippi. This role focuses on keeping machines running and customers satisfied with responsive field service.

You will handle some basic network connectivity setup related to print/scan functions, while primary responsibilities are hardware repair and field support.