Field Service Technician – Office Equipment & On-Site Repairs

Tgi-Office-Automation; West Caldwell (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Life insurance

PTO

401(k)

Job summary

TGI Office Automation is seeking a Field Service Technician to join our North Jersey team. This on-site role services copiers, printers, and fax machines, performing maintenance, diagnostics, and repairs in a fast-paced field environment.

Ideal candidates have a high school diploma or equivalent, 2 years copier/mechanical experience, basic Windows/Mac know-how, and a valid driver's license. You will travel, install, troubleshoot, and maintain strong customer relationships.

Qualifications

• High school diploma or equivalent, or relevant experience.
• 2 years copier/mechanical experience preferred.
• Basic computer skills (Windows/Mac) and network awareness.
• Strong electrical/mechanical aptitude and reliable transportation.

Responsibilities

• Travel to client sites within North Jersey to repair and maintain equipment.
• Perform on-site maintenance, diagnostics, break/fix, and installations.
• Provide quality service calls on each serviced unit and manage customer expectations.
• Maintain customer relationships and ensure high satisfaction.

Skills

Customer service

Time management

Prioritization

Communication

Education

High school diploma or equivalent

Tools

Printer drivers

Basic networking

Handheld device

Job description

TGI Office Automation is seeking a Field Service Technician to join our North Jersey team. This on-site role services copiers, printers, and fax machines, performing maintenance, diagnostics, and repairs in a fast-paced field environment.

Ideal candidates have a high school diploma or equivalent, 2 years copier/mechanical experience, basic Windows/Mac know-how, and a valid driver's license. You will travel, install, troubleshoot, and maintain strong customer relationships.