Field Service Technician - Office Copiers & Printers

DEX Imaging; Dallas (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Paid training

Mileage reimbursement

Career advancement opportunities

Supportive team culture

Company-provided tools

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, troubleshoot, and repair office technology equipment including copiers and printers, at customer locations in the Dallas area.

You’ll perform preventive maintenance, install and test equipment, and provide clear service updates, with training available for manufacturer brands.

A hands-on problem-solver with good customer service, basic networking, and a valid driver’s license will thrive in a fast-paced, team-oriented environment.

Qualifications

• Mechanical aptitude and troubleshooting skills are essential.
• Strong customer service and communication abilities.
• Ability to manage time effectively and work independently.
• Basic computer and networking knowledge needed.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Diagnoses, troubleshoots, and repairs office technology equipment, including copiers and printers.
• Performs preventive maintenance and routine service calls.
• Installs, configures, and tests equipment at customer locations.
• Provides excellent customer service and technical support during onsite visits.
• Maintains accurate service records and communicates repair updates clearly.
• Manages assigned territory and service schedule efficiently.
• Works independently while staying connected to the service team.
• Continuously develops knowledge of office technology and manufacturer procedures.

Skills

Mechanical aptitude

Customer service

Time management

Basic computer networking

Valid driver’s license

Willingness to learn

Job description

DEX Imaging is seeking a Field Service Technician to diagnose, troubleshoot, and repair office technology equipment including copiers and printers, at customer locations in the Dallas area.

You’ll perform preventive maintenance, install and test equipment, and provide clear service updates, with training available for manufacturer brands.

A hands-on problem-solver with good customer service, basic networking, and a valid driver’s license will thrive in a fast-paced, team-oriented environment.