Field Service Technician: Copiers & Printers Expert

Jobvite, Inc.; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid training

Mileage reimbursement

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices. You will install, configure, and test equipment at customer sites while delivering excellent on-site support.

You will maintain service records, manage a territory, work independently yet stay connected with a supportive team, and continue expanding knowledge of manufacturer procedures.

Qualifications

• Experience servicing office technology equipment, especially copiers/printers.
• Open to training candidates from various industries with strong troubleshooting skills.
• Willingness to learn and adapt to new equipment and procedures.

Responsibilities

• Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices.
• Perform preventive maintenance and complete routine service calls.
• Install, configure, and test equipment at customer locations.
• Provide excellent customer service and technical support during onsite visits.
• Maintain accurate service records and communicate repair updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while remaining connected to a supportive service team.
• Continue developing your knowledge of office technology, equipment, and manufacturer-specific service procedures.

Skills

Mechanical aptitude

Customer service

Time management

Basic IT knowledge

Tools

Konica Minolta equipment

Copier/Printer hardware

Job description

DEX Imaging is seeking a Field Service Technician to diagnose, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices. You will install, configure, and test equipment at customer sites while delivering excellent on-site support.

You will maintain service records, manage a territory, work independently yet stay connected with a supportive team, and continue expanding knowledge of manufacturer procedures.