Field Service Technician – Network & Equipment Installations

ImageNet Consulting; Carrollton (TX); On-site; USD 54,000 - 59,000; Full time

Job summary

ImageNet Consulting in Carrollton, TX is seeking a Full Time Service Technician to perform service calls, installations, and customer-facing meetings as needed. You will report to the Service Manager and assist in troubleshooting network-related issues.

Responsibilities include inspecting and testing equipment, maintaining schedules, communicating ETA, and using internal software to manage calls and parts orders. You will wear company uniforms and uphold safety and quality standards.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred.

Responsibilities

• Inspect and test equipment to locate and repair problems.
• Perform service calls and installations as assigned by the Service Manager.
• Assist in sales and customer meetings; report issues for follow-up.
• Maintain schedule and communicate delays with customers.
• Read technical manuals to learn correct settings.
• Operate safely and keep vehicles, tools, and inventory organized.

Skills

Customer service

Troubleshooting

Communication

On-site service

Education

High school diploma or equivalent

Associate’s degree

Tools

Internal service software

Job description

ImageNet Consulting in Carrollton, TX is seeking a Full Time Service Technician to perform service calls, installations, and customer-facing meetings as needed. You will report to the Service Manager and assist in troubleshooting network-related issues.

Responsibilities include inspecting and testing equipment, maintaining schedules, communicating ETA, and using internal software to manage calls and parts orders. You will wear company uniforms and uphold safety and quality standards.